Dear Patients
Just a little update from us
You have probably already talked to our new reception staff who are learning the ropes during very difficult times. Bella, Lara, Renee and Callum. A great bunch of people very dedicated and here to help you.
We were also lucky this year to have recruited a new nurse, Amy. If you had a chance to meet her, she is lovely. She comes from a hospital background and is learning what it takes to be a practice nurse. Julie is sharing all her knowledge during training. Amy is doing a great job and we hope you guys get a chance to meet her at some stage.
Thanks to everyone for being so patient with our staff during this year
Sun 24th Dec (Christmas Eve) CLINIC CLOSED
Mon 25th Dec (Christmas Day) CLINIC CLOSED
Tues 26th Dec (Boxing Day) CLINIC CLOSED
Wed 27th Dec 9am – 6pm
Thurs 28th Dec 9am – 6pm
Frid 29th Dec 9am – 5pm
Sat 30th Dec CLINIC CLOSED
Sun 31st Dec (New Years Eve) CLINIC CLOSED
Mon 1st Jan (New Years Day) CLINIC CLOSED
Tuesday 2nd of January Clinic hours resume as normal
If you have an emergency please call an Ambulance 000 if you need to see a doctor please call our locum service on 13SICK
Here is some information to help guide you through the self collect process:
https://www.health.gov.au/resources/videos/national-cervical-screening-program-your-choices-explained-easy-read
MELBOURNE CUP OPENING HOURS
Clinic continues to be closed on weekends
Monday 6th of November 9am – 7pm
Tuesday 7th of November Clinic Closed
(Melbourne Cup Day)
Normal hours resume Wednesday 8th of November
If you need a doctor during this time please call our locum doctor on 13SICK, if it is an emergency please call 000
DEAR PATIENTS
The clinic will be closed on the following days:
Thursday 22/9 – Day of Mourning Queen Elizabeth II Public Holiday
Friday 23/9 – Grand Final Public Holiday
In an emergency please call 000
If you need a doctor during this time please call our locum on:
13 SICK or 13 7425
Thank you
Dear Patients
It is with sadness that we wish to inform you Dr Diya Bucktowar is leaving Thomas Street Family Medical Clinic on the 16th of September in order to reassess her work life balance.
We would like to thank her for the seven years she dedicated her work life to Thomas Street and for being a great team member.
We wish her the very best of luck in her future.
Dear Patients
As you may be aware we are now using HotDoc for a few different areas in our clinical system. One of these areas is for follow up of results. If you receive a text message requesting you to make an appointment with your doctor to discuss your results this is NOT urgent, please do not be alarmed. All urgent results will be dealt with as usual with your doctor calling you directly.
If you would prefer to call the clinic to make this follow up appointment rather than use the HotDoc appointment online link then please feel free to do so. Our receptionists will be happy to help.
HotDoc is being used in our clinic for the following
If you have any questions please don’t hesitate to ask reception and they will be happy to help.
Thank you
Dear Patients
Many of you have noticed that we have a new online booking system HotDoc. You can access this through our website www.thomasstreet.com.au in the online booking tab. This is one of the ways you can book an appointment with your doctor but of course it is not the only way. Reception is still open and very happy to take your calls. So if online booking is not the way for you please feel free to call reception as usual. The team will be happy to help.
Thank you
Monday: 9:00-19:00
Tuesday – Thursday: 9:00-18:00
Friday: 9:00-17:00
Saturday & Sunday – Closed
In the event of an emergency,
please call 000
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